FAQ

CARPET CLEANING BRASELTON PRESENTS:

HOW TO SELECT A

Professional Cleaning Company

for Carpet, Upholstery, and Oriental Rugs

“Don’t Be Victimized By Uninformed, Uneducated, Or Downright Unscrupulous Service Companies!”


What distinguishes Carpet Cleaning Braselton from other cleaning firms?

 This checklist will ensure that you have asked the right questions:

A Checklist of Questions To Ask:

1. Do You Have Good References?

Unfortunately the carpet cleaning industry is filled with so-called “cleaners” who want to get in and out of your home as quickly as possible AND with much of your hard-earned money in their pockets. They rarely have repeat business because their customers rarely want them to return. Carpet Cleaning Braselton, however, enjoys a golden reputation with our customers and clients. Our cleaning system is referred exclusively by the most well-known carpet manufacturers. Our references are available upon request.

2 What kind of experience do you have?

Our owner, Tony Guthrie, has been involved in the carpet and upholstery cleaning industry for over 25 years. He is experienced in all aspects of carpet and upholstery cleaning which means that he will not be baffled by your situation. He has experience in situations that others aren’t even aware of. he is certified by the IICRC (Institute of Inspection Cleaning Restoration Certification)

3. Are You Well Educated In the Field?

Sadly, most companies in our industry do not invest in educating their owners, managers, and employees in their field. Tony regularly attends educational courses, certification schools, and cleaning conventions. He regularly studies trade journals and books related to his work. He is abreast of cutting edge technology and changes that regularly occur in the carpet cleaning industry. His national network of expertise is brought directly to your job-site.

4. What Systems Do you Use?

Carpet Cleaning Braselton is committed to 2 first class service systems. First, is our customer service system. Tony will show up on time, and he will be uniformed and well groomed. You will be treated with courtesy and respect. He will walk through your home with you allowing you to show areas of concern. Second, is our cleaning system. Other cleaning processes leave dirt-laden water behind or just clean the surface of your carpet. We are so sure that we will exceed your expectations that we offer a 100% money-back guarantee.

5. Do You Get What You Bargain For?

Let’s be honest here. A PROFESSIONAL company simply cannot provide high-quality, reliable, and excellent service using those coupon “Whole House” specials for $69.95 or offering the “lowest” prices. They simply can’t stay in business for those rates. This is why they practice bait and switch pricing techniques. Trust Tony when he says, “That $69.95 (or whatever low coupon price you see) quickly becomes well over $200.00 through the process of bait and switch.” Never select a service company based solely on price. Some companies would have you believe that you can get a quality service for a very low price. Their technique is to advertise a low price to get in the door, only to reveal that the low price does not include what you really need. Quality service does not have to be expensive, but neither is it “cheap” (do you really want “cheap”?). With a professional company, like Carpet Cleaning Braselton, you get the peace of mind of working with the most reputable, trained, educated, concerned, respectable, and experienced company that will provide you with the information you need to get the most out of the service provided. By using a quality company like ours, you will save money in the long run and have the assurance that you weren’t taken for a monetary ride.

Again, never select a cleaning firm based solely on price alone. Our prices are competitive and fair. A low priced service could actually damage your floor or fabric, costing you more in the long run. Kleaneasy charges more than some companies, and less than others, but ultimately you get what you pay for. It’s simply impossible for a company to provide the best service experience if they can’t afford to invest in the best people, education and equipment.

6. Do You Guarantee Your Work?

After having an uninformed, uneducated, or downright unscrupulous company in your home or business, the hardest part is getting them back to fix a problem. We offer a 100% money-back guarantee. If you are not thrilled with the service experience you receive from our company we will rush back to your location at no charge and no obligation. If you are still unimpressed, you owe us nothing and we will give you a 100% refund.

7. Do You Offer A Referral Program?

We want to reward you for sending clients to us. For each new client you send to us, we will send you a 10% referral certificate for what they spend with us the first time. You may use the referral certificate for cash or services. And remember that we guarantee our work, so help your friends, neighbors and co-workers enjoy the most outstanding service experience ever!

 KleanEasy Carpet Cleaners (aka Carpet Cleaning Braselton)

404-933-0418

http://kleaneasycarpetcleaning.com/

tony@kleaneasycarpetcleaning.com

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